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Selling yourself and your
company is extremely important. Separating yourself from the
competition with your knowledge, expertise and guarantees
sets the stage for a successful sale – and relationship.
Your products come second to the trust the prospect develops
in you. That trust will yield good objections instead of a
no. It will also create a better work environment when you
install the job.
What you want to hear on
the close is “I’ll take it”. What you may hear most
often is “it sounds like it’s worth it, but I wasn’t
planning on spending that much”. Perfect. An objection!
This is an invitation to buy. Overcome it and you’re in.
Your prospect has just made price the issue, not you. But is
the objection valid? The price objection masks a reason not
to buy based on lack of information. It doesn’t sound like
it’s worth it. You need to find the root of this
misunderstanding. It usually boils down to one thing.
To dissect this objection,
your response could be “how much too much”? Let’s say
the answer is $1,000.00. There are several ways you can
approach this. How many features and benefits would they be
willing to give up for the thousand? The comfort factor and
other benefits, along with rebates and tax credits can make
the price difference seem less important. The last thing you
should do is give in to the price issue. If you follow the
steps in a good closing process, you can avoid it most of
the time.
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